Explicit Consent Annex for Personal Data Processing
Last updated: May 17, 2026 · Version 1.0
1. Purpose and scope
This Annex governs your explicit consent when you provide personal data to LÜM by:
- Sending messages, images, files or QR codes via WhatsApp or other official messaging channels;
- Forwarding purchase emails or digital invoices to facturas@lumapp.org;
- Uploading receipts in the LÜM mobile app;
- Participating in Lümis, surveys, games or promotions involving consumption data.
Website cookies are managed separately via the Cookie Policy banner.
By affirmatively consenting (e.g. replying «I ACCEPT», checking a box, or continuing after notice with link to this Annex), you authorize processing under Panama Law 81 of 2019.
2. Data controller
LÜM, Republic of Panama.
- Privacy / withdrawal: legal@lumapp.org
- Receipts: facturas@lumapp.org
- Support: ayuda@lumapp.org
3. Data covered and purposes
With your explicit consent, LÜM processes data to:
- Read and process receipts, images and purchase emails (including OCR and AI);
- Extract amounts, merchants, dates, products and tax identifiers;
- Credit and manage Lümis and loyalty benefits;
- Provide spending analytics (Lümiscope);
- Personalize offers and alerts (you may object to marketing);
- Validate redemptions with partner merchants;
- Prevent fraud and comply with law;
- Improve the service using aggregated/anonymized data where possible.
4. Full consent text (for records)
5. Short texts for digital channels
5.1. WhatsApp — welcome / first message
5.2. Email to facturas@lumapp.org
5.3. Mobile app — registration (suggested UI)
- I accept the Terms of Service
- I have read the Privacy Policy
- I explicitly consent to receipt/consumption data processing per the Consent Annex (Law 81, Panama)
- I confirm I am 18 or older
6. Your declarations
You declare: 18+; legitimate receipts; no fraud; Lümis have no direct cash value; third-party platform terms (WhatsApp/Meta) also apply.
7. Withdrawal and objection
Email legal@lumapp.org with subject «Withdrawal of consent — Law 81». We stop processing new receipts for consent-based purposes; retention may continue where legally required. Object to marketing anytime.
8. Minors and third-party data
Do not submit minors' data. Third-party names on receipts are processed only as needed for your purchase.
9. Limitation of liability
CONSENT DOES NOT GUARANTEE SPECIFIC LÜMIS, OFFERS OR EXTRACTION ACCURACY. TO THE MAXIMUM EXTENT PERMITTED BY PANAMANIAN LAW, LÜM IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES FROM AUTHORIZED PROCESSING. AGGREGATE LIABILITY IS GOVERNED BY THE TERMS AND PRIVACY POLICY.
10. Proof of consent
LÜM may log timestamp, channel, annex version, language, account/phone ID and affirmative response as evidence. Current version: https://lumapp.org/data-consent.html.